Hoover Optima Fault Codes (Carbon Brush Motor)

These fault codes for Hoover Optima (OPH) Series washing machines cover what Candy class as using the "Cuore" board which is Italian for "heart". These washing machines and the Cuore board is used on washing machines produced in the Candy factory in Brugherio.

Please note that these codes are only for the washing machine and washer dryer models that have a brushed motor, that is to say, a motor that has carbon brushes fitted. The fault codes for the models with an induction motor are slightly different and listed in a seperate article. If you're confused by this our advice is simply, don't attempt a repair yourself!

The "Cuore" Control Modules feature a potentiometer used for the program selector directly welded onto the printed circuit board.

The new "Cuore" Control Modules were fitted on the following ranges of washing machines, starting from the production date 0829 (on the serial label) to the following ranges. Ordinarily the range is designated by the first few characters of the model numbers so, if your model number starts with these letters then these fault codes should relate to your washing machine.

These fault codes will apply also to washing machines from Candy and Zerowatt and may apply to other Candy made models sold under other brands in Europe.

Hoover Washing Machine Range

• Optima (OPH) with carbon brush motor

Reading The Hoover Optima Washing Machine Fault Code

The error code is displayed as a digital code, exactly as you will see below, you will get a blinking or flashing light on the front of the washing machine and the number of flashes determines the fault number, so you need to count them up. The flashes will then pause for approximately five seconds then the sequence of flashes will repeat.

Please also note that many of the codes highlight that wiring faults can cause the error being reported, this can include faulty or dirty connections as well as physical wiring damage or loose connection blocks etc.

Hoover Optima Washing Machine Range Diagnostic Routine

• Push and hold the FIRST Option Button with LED top right
• Turn the Program's Selector Knob 2 steps in clockwise sense
• After about 5 seconds, release the FIRST Option Button with LED to the left
• If the previous procedure was correctly carried out, all LEDs are turned ON simultaneously

Test Sequence

• Water is loaded to fulfill the "basic" level of 6 liters, through the Detergent's Compartment for Pre-wash
• 1 second of pause. • It's now fed for 20 seconds, the Water Heating Element (~8 A on the Digital Ammeter)
• Timed water load is carried out through the Detergent's Compartment for Main Wash
• It's fed the Motor for the tumbling of the Drum in Anticlockwise sense at 55 rpm and for the time of ~ 16 seconds
• Pause of the Motor for ~ 4 seconds.
• The timed water load continues, as previous
• Are simultaneously fed the Solenoid Valve for Water Load through the Washing Compartment and the Motor for the tumbling of the Drum in Clockwise sense at 55 rpm, for the time of ~ 12 seconds.
• In the last seconds of this phase, the timed water load is done with the simultaneous feeding of both Solenoid Valves, to end it trough the Detergent's Compartment for Softener
• It's fed the Drain Pump, until "empty tank" Pressostat's condition.
• It's carried out a Short Spin Phase, lasting ~ 15 seconds, at the half of the maximum speed available and then the Self-diagnostic sequence is ended
• At the end of the sequence of Auto-test, all LEDs that were turned ON during the Self Diagnosis, will flash together

Hoover Optima Washing Machine Electronic Controller Replacement

These PCB's are often model specific, that is to say that they are dedicated to a particular model or range of model numbers that share the same basic features, do not take it for granted that because they all use the same fault or error code reporting system that they are all the same because they're not. It is also not the case that when it says that there's a communication error or suchlike that the electronic control board is faulty, if you choose to replace it you do so completely at your own risk.

Most of our approved repairers will be able to carry out these sorts of repairs for you at a reasonable cost.

If they make a mistake they have to pay for a replacement board, if you make a mistake then it would be you paying for it and it's not worth the risk.

Please remember to support our site by buying Hoover spares from our store here and, if you decide that you really need an engineer please support the local repairers that help make this site possible, you can search for a repairer from the link below.

Hoover Optima Washing Machine Fault Codes For The OPH Range

These fault codes are written for washing machine repairers and not for the general public by Candy Hoover and they assume a certain level of competence on the part of the user in diagnostic routines. We have added some notes to try to assist you in determining the nature of the fault you have but, you will still need to investigate each failure on its own merits. For more help and advice on fault finding on a washing machine please refer to our basic fault finding guide from this link before you begin.

Please check that your Hoover washing machine spares recommended are suitable for use on your particular model and serial number. If you are unsure about the suitability of any spare part please ask to ensure that you get the correct spares for your washing machine or washer dryer. Please, don't guess or assume as spares can be altered on a production run with the same model number having several different alternative components used.