Heinner-hibakódok

F01 displayed on screen

The machine is not fed with water or insufficient water. Check:

• Faucet is fully open and has enough water pressure
• Water inlet pipe is knotted or not
• Filtering net of water inlet pipe is blocked or not (refer to maintenance and repair).
• Water pipe is frozen or not

Press “Start/Pause” key after fault is removed. If fault occurs again, please contact the authorized service.

F03 displayed on screen

The washer is not emptied. The washer stops the program being executed. Shut down the machine and disconnect power supply. Check:

• Drainpipe is knotted or not.
• Filter in drain pump is blocked or not (refer to the cleaning of filter in drain pump).
  • Important: Ensure that the water has cooled before draining the appliance.
• The drain hose is frozen up.

Plug in the appliance again. Select and start the “Spin” programme or push the “Start/Pause” button for at least 3 seconds and restart the desired programme. If the fault occurs again, please contact the authorized service.

If fault code “F13” is shown

Door lock is abnormal. Start program for 20 sec and unlock the washer door (PTC) to check whether the door is closed. Open or close it again. After fault is removed, press “Start/Pause” key. If fault occurs again, disconnect power supply and contact the authorized service.

If fault code “F14” is shown

Door open fault.

Action: Press “Start/Pause” button. The washing machine will try to open the door. The alarm will not be removed until the door is unlocked. Or, turn the nub to Off for 3 seconds to turn off the machine. Choose the desired programme to start the machine. The alarm will be removed.

If fault code “F24” is shown

• Water level reaches overflow level.
• Remove it by pressing “Start/Pause” key and feed water.
• Select and start required program. If fault occurs again, disconnect power supply and contact the authorized service.

If else fault code “F04” to “F98” is shown

• Electronic module fails
• Turn the nub to Off for 3 seconds to turn off the machine.
• After fault is removed, press “Start/Pause” key. If fault occurs again, disconnect power supply and contact the authorized service.

If fault code “Unb” is shown

Unbalance alarm shall be solved by the following methods

1. Laundry winding
   • Turn the knob to “off” for 3 seconds for shutdown, open the door, shake the clothes and put them back into the washing machine, then select the single dewatering program to dry again.
2. Too light-weighted laundry
   • Turn the knob to “off” for 3 seconds for shutdown, open the door, put in one or two towels, and then select the single dewatering program to dry again.